- Our Services
Managed Services
Elevating Your Workflow for Better Final Product
Enhance Efficiency with Expert Managed Services
At CHASS, we offer comprehensive Managed Services designed to handle your daily IT operations with the expertise and precision of a dedicated IT department. Our services empower your team to focus on strategic initiatives while we take care of your IT needs.
Enhance Efficiency with Expert Managed Services
At CHASS, we offer comprehensive Managed Services designed to handle your daily IT operations with the expertise and precision of a dedicated IT department. Our services empower your team to focus on strategic initiatives while we take care of your IT needs.
Our Managed Services Offerings
01
Incident Management
Well-organised handling of IT incidents to minimise downtime and enable quick recovery.
02
Onsite Support & Maintenance
Provision of onsite labour and resident engineers to address IT issues promptly and maintain your IT infrastructure.
03
Client Delivery Management
Dedicated management of client services to ensure seamless delivery and high customer satisfaction.
04
Workplace Monitoring Services
Proactive monitoring and management of your workplace IT environment, including:
24/7 surveillance of applications and performance indicators to detect potential issues before they escalate.
Automatic application of security patches and monitoring of firewalls and antivirus software to protect against threats.
Continuous oversight of routers, switches, and firewalls to maintain network integrity and performance.
Why is Managed Services Important?
Cost Predictability
Transition to a fixed monthly cost model, eliminating unexpected expenses and making budget management easier.
Improved Risk Management
Reduce risk with access to the latest infrastructure and software, guided by industry best practices.
Increased Productivity and Uptime
Provide high availability of IT services, minimising downtime and enhancing output.
Future-Proof IT Operations
Stay ahead with the latest technology updates and practices without the need for in-house expertise.
What Sets Us Apart
Skill and Experience
Our team of seasoned professionals offers extensive expertise and knowledge to manage your IT operations effectually.
Scalable Solutions
We offer scalable services that grow with your business, ensuring you always have the right level of support.
Proactive Monitoring
Our Network Operations Centre (NOC) provides real-time monitoring to prevent issues before they occur, keeping smooth operations.
Complete Coverage
Our services encompass every aspect of your IT infrastructure, from server monitoring to security management.
